1. Eligibility
You must be at least 18 years of age or use our services under the supervision of a parent or guardian.
2. Products & Orders
All products listed are subject to availability.
We reserve the right to limit the quantity of items ordered.
Prices may change without prior notice.
Orders are confirmed only after full payment is received.
3. Shipping & Delivery
We aim to dispatch orders promptly; however, delivery timelines may vary.
We are not responsible for delays caused by third-party courier services or unforeseen circumstances.
4. Cancellations & Refunds
Orders once confirmed cannot be canceled unless under special circumstances.
Refunds (if applicable) will be processed within 7–10 business days.
For perishable items, refunds are only applicable if the product is damaged or not as described upon delivery.
5. Return Policy
Due to the nature of our products (perishable goods), we do not accept returns.
If your product is damaged during shipping, please contact us within 24 hours of delivery with photographic evidence.
6. Intellectual Property
All content, images, designs, and logos on ChocoMocho’s website or packaging are the intellectual property of ChocoMocho and may not be used without prior written permission.
7. User Conduct
You agree not to:
Misuse our products or services.
Provide false information during any registration or order process.
Interfere with the security or functionality of the website.
8. Limitation of Liability
ChocoMocho is not liable for any direct or indirect damages resulting from the use or inability to use our products or services.
9. Privacy Policy
Your personal information is handled according to our [Privacy Policy], which forms part of these Terms.
10. Changes to Terms
We reserve the right to change these Terms at any time. Updates will be posted on this page with a revised date.
11. Contact Us
If you have any questions about these Terms, please reach out to us at:
📧 Email: chocomocho.in@gmail.com
📞 Phone: +917289070601